I am a food addict! I love to cook, love to eat, and I spend a lot of time imagining the restaurant that I will open one day. I have over 10 years of customer service experience and many would say that I am nicer than most of the people that have ever served me. I have always found myself critiquing every place to eat I visit, and unless I have had a few cocktails ;) I am not likely to announce my opinion face to face. So, I've decided to start this blog to share my opinions and expectations to these restaurants to allow an opportunity to get some things off my chest and for them to improve. Go ahead, take my advice! In fact, I double dare you. Enjoy!







Monday, November 21, 2011

House Without A Key

Girls night! The House Without a Key. From the name of this restaurant I assume that the feeling I am gonna get when I walk in the door will be very welcoming. Well, it almost was. Let me explain. We had a party of 18 and 6 of them were going to be late. We had a feeling that they may not be able to get our entire party together, but the hostesses got really hot and bothered about it, and we didn't even complain. My advice to you, hostesses, is to take a deep breath, smile and politely say, "I will do my best to get everyone in your party together, but if for any reason in the next hour every seat in this restaurant is taken, I apologize in advance." Why make us feel bad? We have brought 18 people and are gonna all spend money! Thank goodness our waiter Guy understood. Besides Guy, the music and the view were the most welcoming parts of House Without a Key. He immediately let us know that he would help us out. He was fantastic, adding tables and chairs as we went along, and he separated all the checks perfectly. Everybody ordered at different times, and Guy still handled it very well!The food was definitely good. The only complaint was that the Bride-to-Be's Caesar salad was dry, but mine was great, so, just a little inconsistency. I would go back just for another piece of coconut cake. The coconut prawns and chicken entree I tried were also delicious. There were quite  a few items on the menu that I would like to try if I go back to Waikiki. Their isn't a menu online and I can't think of the names of them. I guess I'll have to take better notes next time :0) Aw well, I was on vacation !!
House Without a Key this is my advice to you:

  1. Talk to your hostesses, make it the welcoming first impression your restaurant title deserves.
  2. Keep Guy. He's great with larger parties. He's definitely a multi-tasker.
  3. The nightly music, hula dancers, the amazing view and the menu are all reasons to come back. Thank you!

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