Sonrisa Grill

Sonrisa Grill has every opportunity to be "the Mexican Restaurant to go to," especially since the food is, Fantastic! Unfortunately for me, their service and lack of attention to detail strip them of this easily obtainable title. Sonrisa Grill is located in the Montelago Village out at Lake Las Vegas, and the village is often accompanied by live music, beer and wine tastings, and lakeside movies. It's the perfect getaway from reality for locals. I have been to the restaurant three times in the last year, because I love the romantic atmosphere and the food is worth it. On the contrary I always have the same disappointments. The service needs improvement, and there is a lack of attention to detail. 


Sonrisa Grill, this is my advice to you.

1. Acknowledge your customers as soon as they walk in the door. 
2. Waters, with clean glasses, and chips and salsa should be immediate, as soon as the customer sits   down. 
3. Serve sour cream and guacamole with your fajitas. The fajitas have amazing flavor, but customers should get it with the order and not on a side charge. On that note, do you really need to charge 4 dollars for a second serving of chips and salsa? Are they even homemade?
4. Get more Margarita glasses! When a customer orders a Cadillac margarita at a Mexican restaurant they want it in a Margarita glass. It's the experience.
5. Pat your chef on the back, the food is some of the best Mexican in town.

http://www.sonrisagrill.com/